With the significant benefits that AI offers firms and customers, now is the time for business to take action to build trust, says IBM's Bill Kelleher.
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AI is reshaping our world as we know it, transforming every sector, from education to transportation. It’s bringing fast, smart and more personalised services. Something we can all appreciate. But, as with any new wave of technology and despite the benefits, there are questions and concerns.
A recent study by the Institute of Business Value found while 82% of organisations are considering AI adoption, over half have security and privacy concerns about the use of data.
With the significant benefits that AI offers business and customers, now is the time for business to take action to build trust. Only by embedding ethical principles into AI applications and processes can we build systems that people can trust. To achieve this, we must first identify what this entails and where to begin. As a star