Frequently Asked Questions

The CBI is the voice of business and the home of business. Every size. Every sector. Every region. Every nation. Together we shape the policies that matter, provide the foresight leaders need to make decisions, and build connections that drive growth. If you want influence, insight and a stronger business voice, membership is for you.

You’ll engage with decision-makers – via roundtables, working groups and councils – so your voice helps shape policy and influence legislation. You also receive sharp, business-focused insight and analysis to guide strategy. Beyond that, you join a strong community: engage with peers, share best practices, benchmark your performance, and collaborate to remove barriers to growth. Find out more.

Membership includes economic outlooks, policy updates, member-only events, and a tailored engagement plan. You’ll get introductions across our network, opportunities to influence government policy through shaping CBI interventions, and support from our experts to navigate change with confidence.

Membership fees are on a sliding scale to ensure membership is affordable for every business. Your fee is based on your organisation’s size and how you want to engage. We’ll discuss options that reflect your goals and the level of support and access you’re looking for.

We start with a discovery call to understand your goals. You’ll then receive a tailored proposal, including engagement pathways, success measures and fees. Once agreed, we onboard your team, confirm which councils and groups to join, and schedule your first briefings.

Through our Nations and Regions network and work with trade associations, your priorities feed into national positions. We put a UK plc lens on regional and sector priorities – amplifying your voice to show the government how your goals strengthen the wider economy and society.

We set clear objectives together – whether policy outcomes, engagement or network value – and track progress against them. Our influence builds over time, shaping the policy and economic environment your business operates in. We evidence wins, share outcomes and review progress regularly to show how membership delivers lasting impact across the economy.

We review value well before your renewal so you have clear sight of ROI. Standard notice terms are transparent and agreed upfront.

We carry out economic impact assessments, business surveys and roundtables, modelling, policy evaluations and sectoral sizing estimations. We turn data into clear insight and practical recommendations that strengthen your case with boards, investors and policymakers.

Examples include GVA and jobs assessments, supply chain analysis, regional growth strategies, labour market trends, and scenario modelling. Reports are designed for impact – with outputs you can use in boardrooms, media and government.

We hold a scoping session to define your objectives, data needs and deliverables. You’ll receive a proposal with methods, milestones and costs. On sign-off, we begin analysis, with regular updates to keep you involved.

Costs vary with data requirements, modelling depth and outputs. We provide fixed or capped quotes with clear delivery timelines. Phased approaches can give you early insight fast.

We draw on official statistics (ONS, etc.), commercial datasets and member data where relevant. Confidentiality agreements are standard. We’re transparent about assumptions and can arrange independent review if needed.

We deliver tailored horizon scanning outlooks, risk analysis and scenario planning reports suitable for leadership. These help inform strategy on investment, workforce planning and policy engagement.

Yes – non-members can commission projects. Membership isn’t required, but members gain closer integration with wider CBI policy work and preferred engagement routes.

Due to the way CBI processes personal data under the GDPR/PECR, we do not permit sign-up to any of our marketing or events using a non-business email account. This includes all email addresses hosted by Hotmail, Gmail etc. More details on how we use data can be found in our privacy policy. If you would like to update your My CBI account email to a corporate email address, please send your request to [email protected].

Please try following the below steps in this order:

1. Use Chrome, Firefox or the latest Edge browser
2. Ensure you click ‘complete delegate details’ under each ‘delegate’ before clicking ‘make booking’
3. Try completing registration.

If the issue persists:

1. Clear cookies and cache
2. Please try an alternate browser of the two mentioned in step 1 and follow these steps again
3. Try using an incognito window in Chrome or private window in Firefox, or in the latest Edge browser

If the issue continues after this, please screenshot the error and send it with a help request to: [email protected].

1. If this is on the CBI website on the ‘booking confirmed’ page, please:

1. Check if the browser is blocking the download/pop-up on top right corner
2. Copy and paste the link into Chrome, Firefox or the latest Edge browser
3. If you are already using one of the browsers in step 2, try the alternative browser, but clear cookies and cache first
4. If the issue persists after this, screenshot the error and send it with a help request to: [email protected].

2. If this is on the CBI website but the booking process has not been started yet:

1. Use Chrome, Firefox or the latest Edge browser
2. Clear cookies and cache
3. Try registering
4. If the issue continues after this, screenshot the error and send it with a help request to: [email protected].

If the issue persists:

1. Please try an alternate browser of the two mentioned in step 1 and follow these steps again.
2. Try using an incognito window in Chrome or private window in Firefox, or the latest Edge browser
3. If the issue continues after this, screenshot the error and send it with a help request to: [email protected].

3. If the issue is with downloading the calendar hold from a CBI email, please screenshot the error and send it with a help request to: [email protected].

Please try the below steps in this order:

1. Use Chrome, Firefox or the latest Edge browser
2. Ensure you click ‘complete delegate details’ under each ‘delegate’ before clicking ‘make booking’
3. Try completing registration

If the issue persists:

1. Clear cookies and cache
2. Please try an alternate browser of the two mentioned in step 1 and follow these steps again
3. Try using an incognito window in Chrome or private window in Firefox, or the latest Edge browser

If the issue persists after this, screenshot the error and send it with a help request to: [email protected].

Ensure you have chosen a correct ticket in the field ‘ticket type’. If you are looking to book with ‘CBI Member’ ticket and cannot see this option in the drop down menu, please ensure you are logged into My CBI. If you are logged into My CBI and continue to see this message, it means this is an invite only event and access should be requested via [email protected].

We co-create research, convene senior audiences and showcase expertise through sponsorships, strategic programmes and content collaborations aligned with the UK’s economic priorities. Find out more.

Any organisation can be a partner. Some want to raise their executive profile; others use partnership to share their insights and position themselves as thought leaders.

Depending on the package, you’ll engage board-level executives, policy influencers and functional leaders (CFO/CHRO/CTO). We can also target specific regions through our Nations and Regions network.

We keep analysis evidence-based and independent, disclose partner involvement, and align messaging to serve the wider business agenda. That protects your brand and ours.

Pricing reflects research depth, convening level and distribution. KPIs typically include reach, seniority of attendees, introductions, policy engagement and follow-up actions. We report back clearly on impact.

We define your priority audiences (e.g. advanced manufacturing in the Midlands) and design events, content and engagement around them.

We start with a scoping call to clarify aims and audiences. You’ll receive a proposal with packages, budgets and timelines. Once agreed, we mobilise quickly with a named team and clear milestones.

CBI members can access a huge range of online resources from the CBI – whether our economic intelligence and policy insights  or even in-person and online briefings. All of these can be accessed and booked on our main .org website.

To access CBI content and book CBI events, you must already have an account and a password. If you have an account, you should’ve received an email with instructions on how to set a password. If you haven’t used this email to create a password or you’ve forgotten your password:

• Go to https://www.cbi.org.uk/account/login/
• Click ‘forgot password’
• Enter your email and click ‘reset password’
• This will trigger the password set up email. You have 60 minutes to use the email before it deactivates
• If it takes longer than 60 minutes to set a password, then you can resend the email by following the same process again.

If you do not receive the password set up email:

• Please check your spam folder
• Try triggering the email again in case you misspelled your email address.

If you still do not receive the email, please contact [email protected].

If you do not receive the password set up email:

• Please check your spam folder.
• Try triggering the email again in case you misspelled your email address.

If you still do not receive the email, please contact [email protected].

If you have received the password reset email, and have entered a new password within 60 minutes, but still cannot log on then please email [email protected].

We retired My CBI in September 2025 because we’ve had feedback from members that it’s not always easy to find what you’re looking for. All the great content – from economic analysis to Employment Rights Bill downloads - will be available on the main website, and we hope it is now easier and faster to find what you need.

All our content is findable on our main website, and you’ll still need your login credentials to access member-exclusive resources and book on to events. These are exactly the same login credentials and haven’t changed. Your email address is the one the CBI uses to communicate with you.

Not sure of your password? Simply click the ‘Forgot your password?’ link when prompted to log in. Your email address should be the one the CBI uses to communicate with you.